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Scribd: Knowledge Management Tool, Marketing Tool, or Just a Waste of Time?

By Neil J. Squillante | Monday, April 2, 2007

As you know, we often point to and analyze YouTube videos related to law practice. That's because we believe YouTube provides law firms with an unprecedented marketing opportunity — the ability to reach millions of consumers without having to pay an advertising fee. You do, of course, have to create a video and promote it, but that's a small expense by comparison. In fact, promoting a video might entail emailing the link to your clients and asking them to pass it along (you should also email us as our coverage often causes significant spikes in viewership).

Now, I'll readily admit that most law firms have never dabbled in video — except perhaps depositions. However, every law firm has considerable expertise in another medium — the written word.

For this reason, newly launched Scribd might prove even more powerful and far cheaper than YouTube.

Scribd is YouTube for documents. You simply upload a document in one of the supported formats after which Scribd indexes it and makes it available in several versions — PDF, Word, Plain Text, Flashpaper (for browser viewing) and MP3 (for listening).

Okay, let's get the obvious out of the way first in case it's not so obvious:

• You can use Scribd as a free document conversion tool, albeit with a limited number of file formats right now.

• You can use Scribd to convert documents into MP3 files that you can listen to while commuting, which means you can drive and bill. Ka-ching!

• You can use Scribd as a quick and dirty extranet for clients.

• Someday, I suspect Scribd will also perform free OCR.

That's all great and yes you can keep your documents private, thus using Scribd solely as a technology tool.

But I think Scribd might even have greater utility as a marketing tool — both for you personally and your firm.

Scribd probably already has a larger audience than your Web site does, and that gulf will no doubt widen now that Scribd has taken its first dose of venture capital.

Why not try uploading an article you've written to see what happens? For maximum impact, place it on your firm's letterhead and create a complete Scribd profile including a link to your firm's site. Also, don't forget to tag it with keywords that people will likely use in their searches.

To get started, allow Dennis Kennedy to lead the way as he often does. Check out Dennis' first Scribd upload — a collection of seven of his articles on e-discovery.

Also, I've also uploaded an essay I wrote in July 2002 entitled Jar Jar's Law. It compares the technology in Star Wars to that of our own world.

Tip: Upload your documents in PDF format for best results in Flashpaper (the browser viewer).

About TechnoEditorials
A TechnoEditorial is the vehicle through which we opine and provide tips of interest to managing partners, law firm administrators, and others in the legal profession. TechnoEditorials appear first in TechnoGuide, and later here in TechnoLawyer Blog. TechnoGuide, which is free, also contains exclusive content. You can subscribe here.

Topics: Business Productivity/Word Processing | Collaboration/Knowledge Management | Law Firm Marketing/Publications/Web Sites | Online/Cloud | TL Editorial

A New Blog Covering Home and Office Printers

By Neil J. Squillante | Monday, March 26, 2007

Dbz

Printers are the Rodney Dangerfield of the technology publishing industry — they don't get no respect. In the mid-1990s, I subscribed to Flash, a zine that covered laser printers for hobbyists, but you would be hard pressed to find such a publication nowadays. Printers tend to work more reliably than other equipment once configured so perhaps that explains this void.

Nonetheless, we think printers deserve a publication of their own given their important role in our homes and offices. Fortunately, so does our client, Databazaar, the largest independent online retailer of printer supplies. So Databazaar hired us (our LandingPage agency to be precise) to do exactly that.

Databazaar Blog launched earlier this month. Every day, we cover printers and related topics using a variety of recurring features. For example, Printer News covers new printers for home and office use, PrinTips provides FAQs, how-tos, and other tips, and DoubleSided covers the unusual and esoteric.

Importantly, Databazaar has provided us with editorial independence. The blog is a marketing vehicle only in the sense that it's designed to generate traffic. The best way to do that is with helpful content.

I always hesitate to use the "i" word, but in this case I feel it's warranted. Databazaar Blog features a number of innovations that I have not seen in other blogs. For example, we grouped a create bookmark script, email subscription form, and RSS feed together in a section called Subscription Center, which should enable people to better understand how to "subscribe" to a blog. Perhaps someday every blog will have a subscription center.

As for the content, it's more interesting than you might think. For a sampler, check out these posts:

Savvisoft Draws Up a New Blueprint for Microsoft Outlook

Kodak EASYSHARE 5100 All-in-One Printer: The Holy Grail of Inkjet Printing?

How Can I Share a Printer Connected to My Windows Vista PC?

Seeing the Light: Xerox Invents Self-Erasing Paper

Believe it or not, Databazaar Blog is not the only game in town. Several other printer blogs also exist:

The Ink Blog: A printer blog by another online printer supplies store.

Jim Lyons Observations: A blog by a printer industry consultant.

The HP LaserJet blog by Vince Ferraro: A blog by HP LaserJet's vice president of worldwide marketing.

Please send me your thoughts and suggestions for Databazaar Blog. Also, we would like to publish an article about the oldest printers still in use. If you still use a printer more than 15 years old, please contact us.

About TechnoEditorials
A TechnoEditorial is the vehicle through which we opine and provide tips of interest to managing partners, law firm administrators, and others in the legal profession. TechnoEditorials appear first in TechnoGuide, and later here in TechnoLawyer Blog. TechnoGuide, which is free, also contains exclusive content. You can subscribe here.

Topics: CLE/News/References | Copiers/Scanners/Printers | Law Firm Marketing/Publications/Web Sites | TL Editorial

Seven Legal Technology Trends for 2007

By Neil J. Squillante | Monday, March 19, 2007

Two weeks ago, I poked fun at legal technology predictions.

But that's not to say I don't like reading them. How timely then that Dennis Kennedy has issued his latest predictions in a report entitled: Seven Legal Technology Trends for 2007: Widening the Digital Divide in Law Practice.

Of note, Dennis predicts that:

• BlackBerry usage may have peaked among lawyers.

I disagree, particularly in light of RIM's push into the small business market. I do believe that Treo usage may have peaked because I think Apple's iPhone will grab market share from Palm. I don't think the iPhone will have as much impact on the BlackBerry.

• A sizable number of lawyers will begin using MacBook and MacBook Pro notebooks since they can run Windows.

I agree, and hope to see some enterprising legal technology consultants add Windows installation on these notebooks to their repertoire (it's not trivial to install Windows).

• The growth of all-in-one electronic discovery tools for smaller cases that law firms can handle in-house.

I agree since even your run-of-the-mill slip and fall case involves electronic evidence nowadays (such as email admissions).

• A shift from Yellow Pages advertising to search engine advertising among law firms.

I agree. Yellow Pages has not kept up with the times. No one under the age of 30 Fewer people use the Yellow Pages now than during its heyday 20-30 years ago. I use a Yellow Pages as a laptop stand.

Read Dennis' Seven Legal Technology Trends for 2007.

What do you think of his predictions and predictions in general?

About TechnoEditorials
A TechnoEditorial is the vehicle through which we opine and provide tips of interest to managing partners, law firm administrators, and others in the legal profession. TechnoEditorials appear first in TechnoGuide, and later here in TechnoLawyer Blog. TechnoGuide, which is free, also contains exclusive content. You can subscribe here.

Topics: Email/Messaging/Telephony | Laptops/Smartphones/Tablets | Law Firm Marketing/Publications/Web Sites | Litigation/Discovery/Trials | Networking/Operating Systems | Technology Industry/Legal Profession | TL Editorial

CourtLink: Read Our Exclusive Report

By Sara Skiff | Wednesday, March 14, 2007

In today's issue of TechnoLawyer NewsWire, lawyer and legal technology legend Dennis Kennedy covers an online service for staying on top of court filings involving your clients, a free tool for clipping anything on any Web page, and timeline creation software for Mac users. Don't miss the next issue.

Below you'll find one of the three articles from today's edition:

Your Link to Electronic Litigation
By Dennis Kennedy

We have moved past the days of sending associates down to the court house to check the latest pleadings. Electronic filing and access to court records over the Internet have changed the way we access and manage court records. Access to court dockets is only step one. We can now do much more than ever before with court information, moving from access to action.

LexisNexis' CourtLink service takes us further down the road of electronic litigation. It starts with access to court dockets, but adds a set of powerful tools to improve support functions and provide information to lawyers, litigation support personnel, clients, and other members of today's expanding litigation team. You can quickly retrieve the dockets and documents you need, but that's just the starting point.

CourtLink gives you a broad range of information tools. It enables you to stay up-to-date with your cases, access the court docket, and receive alerts about events in your cases. You can also monitor courts with other actions involving your clients. For example, you can learn about a new suit as soon as it's filed.

Using CourtLink's Strategic Profiles, you can obtain insight into trends, patterns, tactics, risks, and new opportunities. You can also review litigation history to learn about a judge's experience in a certain type of case and history of applicable decisions, the experience, success rate, strategies, and resolution history of opposing counsel, and much more.  In short, CourtLink doubles as a strategic litigation tool as well as business development tool.

CourtLink enables you to search by parties, types of cases, key words, docket numbers, patent numbers, and much more. You can search many courts in a single search. You can also set alerts to let you know about developments that interest you. Once you identify suits that interest you, you can use the tracking service to send you regularly-scheduled updates by email.

CourtLink enables you to see information visually using graphics and charts. In fact, because much of the information in CourtLink is timeline-oriented, you can import CourtLink data into LexisNexis' TimeMap 4.1 so that you can better visualize trends and create demonstrative evidence for settlement meetings and other purposes. CourtLink also seamlessly links to CaseMap to help you to build a successful case strategy.

LexisNexis offers CourtLink on a subscription or transactional basis. You choose the options you want to use. Contact LexisNexis for details on options and pricing. Learn more about CourtLink.

How to Receive this Newsletter
Published on Wednesdays, TechnoLawyer NewsWire is a weekly newsletter that enables you to learn about new technology products and services of interest to legal professionals. Like all of our newsletters, it's free. Please subscribe now.

Topics: Business Productivity/Word Processing | Graphic Design/Photography/Video | Law Firm Marketing/Publications/Web Sites | Legal Research | Litigation/Discovery/Trials | Online/Cloud | TL NewsWire | Utilities

Date Modified; Two Greatest Legal Technology Innovations; Mozy v. Carbonite; Flame Bait; Paper LESS Critique

By Sara Skiff | Friday, March 9, 2007

Coming March 16, 2007 to Fat Friday: Barron Henley explains the dangers of relying on "date modified" in your document management system, Joe Hartley shares his top two legal technology innovations, Carroll Straus reviews Mozy for online backup (and shares what the company had to say about rival Carbonite), Peter Summerill discusses why the legal market could never be "friction free," and Chris Shows responds to Ross Kodner's renowned "Paper LESS" system. Don't miss this issue.

How to Receive this Newsletter
Published on Fridays, Fat Friday is a weekly newsletter that features a grab bag full of genuinely useful product reviews and tips on a wide variety of topics. Like all of our newsletters, it's free. Please subscribe now.

Topics: Backup/Media/Storage | Coming Attractions | Document Management | Fat Friday | Law Firm Marketing/Publications/Web Sites | Online/Cloud | Technology Industry/Legal Profession

Levin Papantonio v. Schlender Law Firm: Battle of the Law Firm Marketing Videos

By Neil J. Squillante | Tuesday, February 27, 2007

With so many forms of marketing available, you would think law firms would shun video since it's the most difficult to pull off. But YouTube's enormous audience lures more and more law firms every day since uploading a video doesn't cost anything.

Today, I bring you two law firm marketing videos. One features Michael Lynch at Levin Papantonio Thomas Mitchell Echsner & Proctor discussing food poisoning, and the other features Greg Schlender of the Schlender Law Firm discussing estate planning.

To its credit, Levin Papantonio has produced a slick TV magazine-style video in which Michael Lynch interviews an expert on food poisoning (no doubt the firm uses this expert in its cases). During the interview, you're treated to music, graphics, B-roll, and even a news crawl along the bottom of the screen. Michael is a natural with a smooth delivery (the expert less so, but she knows her stuff). Great job!

By contrast, the Schlender Law Firm's video features Greg Schlender sitting in front of a camera at his desk. The camera angle never changes, and Greg often looks at his notes. This is a shame because the Schlender Law Firm has branded its approach to estate planning, referring to its method as the "Family Fortress." This creative touch deserves a creative video to match.

While video is challenging to pull off successfully, it's not expensive thanks to desktop video editing software, royalty-free photos, videos, and music, and lots of film school grads seeking work. Do it right or don't bother.

Watch Food Poisoning — A National Epidemic? (click here if you can't see the video below).

Watch The Family Fortress (click here if you can't see the video below).

About TechnoEditorials
A TechnoEditorial is the vehicle through which we opine and provide tips of interest to managing partners, law firm administrators, and others in the legal profession. TechnoEditorials appear first in TechnoGuide, and later here in TechnoLawyer Blog. TechnoGuide, which is free, also contains exclusive content. You can subscribe here.

Topics: Entertainment/Hobbies/Recreation | Law Firm Marketing/Publications/Web Sites | TL Editorial | Videos

Paperless Office; Brother HL-5250DN Review; Court Reporting Crisis; Move LegalTech Out of New York; Retro Law Office

By Sara Skiff | Friday, February 23, 2007

Coming March 2, 2007 to Fat Friday: Paulo Pina shares the ins and outs of his firm's paperless workflow, Kurt Walberg reviews his experience with a Brother HL-5250DN printer, Mary Payonk issues a warning about a looming crisis in the court reporting profession, Timothy Piganelli explains why moving LegalTech out of New York would benefit both vendors and attendees, and Robert Fleming gives us a sneak peek into his old-fashioned firm -- and why he likes it that way. Don't miss this issue.

How to Receive this Newsletter
Published on Fridays, Fat Friday is a weekly newsletter that features a grab bag full of genuinely useful product reviews and tips on a wide variety of topics. Like all of our newsletters, it's free. Please subscribe now.

Topics: Coming Attractions | Copiers/Scanners/Printers | Document Management | Fat Friday | Law Firm Marketing/Publications/Web Sites | Law Office Management | Litigation/Discovery/Trials | Technology Industry/Legal Profession

New York’s Final Lawyer Advertising Rules on Web Sites and Email: Much Improved, But Some Issues Remain

By Sara Skiff | Friday, February 23, 2007

Coming February 27, 2007 to TechnoFeature: Last summer, the New York Office of Court Administration proposed some rules on lawyer advertising that could have dramatically interfered with how New York lawyers use Web sites and email. Many lawyers and bar associations filed objections to the proposed rules. In response, OCA trimmed back its initial proposal substantially, releasing a final version in January 2007. In this article, real estate attorney Joshua Stein, who submitted 20 pages of objections to OCA's original proposed rules, argues that although the Final Rules are much improved, they still fall short of perfect. Read this article to find out why. Even if you don't practice in New York, this article may enable you to take proactive steps in your jurisdiction.

How to Receive this Newsletter
Published on Tuesdays, TechnoFeature is a weekly newsletter that contains in-depth articles written by leading legal technology and practice management experts. Like all of our newsletters, it's free. Please subscribe now.

Topics: Coming Attractions | Law Firm Marketing/Publications/Web Sites | TechnoFeature | Technology Industry/Legal Profession

LegalTech 2007 Observations and Biased Party Comparison

By Neil J. Squillante | Monday, February 5, 2007

I'd like to thank the 150 or so of you who made our BlawgWorld 2007 Pre/Launch Party a smash success on January 28th. Photos and much more coming soon.

Blawgworld2007prelaunchparty_1

Our party of course owes a debt to ALM's LegalTech trade show, which explains why so many people were in New York City.

I find trade shows interesting because no two people have the same experience. It's kind of like a microcosm of life itself — thousands of people congregating in the same place, but each person leaving with a unique set of experiences.

Take me for example. On Monday, I had 11 meetings and attended a party. On Tuesday, I had 13 meetings and attended two parties.

The purpose of these meetings by and large was to learn about hot new products to cover in our TechnoLawyer NewsWire newsletter. We already know about our clients' 2007 product plans so I mostly met with non-clients. You'll read about many of these cool products soon (provided you subscribe to TechnoLawyer NewsWire).

Of the parties, I attended, two were hosted by clients of ours — Attenex held a jam-packed cocktail reception at the Hilton, and LexisNexis held a jam-packed late night soiree at 44 in Ian Schrager's funky Royalton Hotel. The other party I attended was hosted by SmartCase at David Burke and Donatella, an upscale restaurant.

So, who threw the best party? We did of course! Actually, all the parties had a good mix of people and their own special touches that made them memorable. Our party had the most elaborate visuals thanks to a 16 minute looping video we created (no sound). Attenex had a signature drink — the Attenex-tini, and so did we — the BlawgWorld Lemonade. SmartCase had the best champagne and the fanciest food, including an amazing hors d'oeuvres served in an eggshell. We had the most food (no one left our party hungry). LexisNexis had the biggest crowd and best music. I'm sure I missed many other LegalTech parties that were equally memorable.

Why all the fuss about the parties? Because that's where some of the most interesting conversations and discoveries take place, especially after a few rounds of drinks. For example, at one of the parties, I met some people from Nexidia, a company whose technology enables lawyers to search voicemail for keywords.

So the next time you attend a trade show, don't waste your evenings in your hotel room watching TV. Instead, head out to the parties and catch up on sleep when you return home. Dancing is completely optional.

One last point. LegalTech has become a victim of its own success. It has outgrown the Hilton (sorry Paris). Not only do you have to visit three different floors to see all the exhibits (a broken escalator forced everyone to burn a few extra calories), but there is precious little space for off-floor meetings with major accounts and the press.

I'd like to see LegalTech move to a venue with all exhibitors on the same floor and much larger booths that have closed interiors for private meetings. Easier said than done since New York City lacks such a venue (it doesn't have any mega-hotels and its Jacob Javits convention center is in the middle of nowhere). So here's a suggestion — hold just one LegalTech show per year for 5 days — and do it in Las Vegas, which is much warmer than New York this time of year.

How was LegalTech for you? Please share your experience.

About TechnoEditorials
A TechnoEditorial is the vehicle through which we opine and provide tips of interest to managing partners, law firm administrators, and others in the legal profession. TechnoEditorials appear first in TechnoGuide, and later here in TechnoLawyer Blog. TechnoGuide, which is free, also contains exclusive content. You can subscribe here.

Topics: Law Firm Marketing/Publications/Web Sites | TechnoLawyer | Technology Industry/Legal Profession | TL Editorial

Linux and Security; Multiple Monitors and Eyestrain; Amicus Accounting; Time Matters; Life on the Web

By Sara Skiff | Friday, January 26, 2007

Coming February 2, 2007 to Fat Friday: Joe Sewell discusses the security benefits of Linux, William Lloyd shares how he avoid eyestrain despite using three monitors, Ernest Marquez discusses setting up Amicus Accounting and its pricing, Matthew Gould reviews Time Matters' support policy, and Mazyar Hedayat offers up his thoughts on making your work (or life) public on the Web. Don't miss this issue.

How to Receive this Newsletter
Published on Fridays, Fat Friday is a weekly newsletter that features a grab bag full of genuinely useful product reviews and tips on a wide variety of topics. Like all of our newsletters, it's free. Please subscribe now.

Topics: Accounting/Billing/Time Capture | Coming Attractions | Fat Friday | Law Firm Marketing/Publications/Web Sites | Monitors | Networking/Operating Systems | Practice Management/Calendars | Privacy/Security
 
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