join now
newsletters
topics
topics
advertise with us ABA Journal Blawg 100 Award 2009 ABA Journal Blawg 100 Award 2008
Subscribe (RSS Feed)TechnoLawyer Feed

Get Free Press in the New York Times Plus 79 More Articles

By Sara Skiff | Monday, November 2, 2009

Coming today to BlawgWorld: Our editorial team has selected and linked to 58 articles from the past week worthy of your attention, including our Post of the Week. Here's a sample:

Review: PersonalBrain Screencast

Review: My New iPhone (Beginner Book for the iPhone)

The ACC Value Index: We're Not Worthy!

Flashy Ads Draw Clients to Florida Law Firm

This issue also contains links to every article in the November 2009 issue of Law Technology News. Don't miss this issue or future issues.

How to Receive BlawgWorld
Our newsletters provide the most comprehensive coverage of legal technology, practice management, and law firm marketing, but not the only coverage. To stay on top of all the noteworthy articles published in blogs and other online publications you could either hire a research assistant or simply subscribe to BlawgWorld. The BlawgWorld newsletter has received rave reviews and is free. Please subscribe now.

Topics: BlawgWorld Newsletter | Business Productivity/Word Processing | Collaboration/Knowledge Management | Coming Attractions | Laptops/Smartphones/Tablets | Law Firm Marketing/Publications/Web Sites | Law Office Management

Squillante on How to Use Twitter Plus 69 More Articles

By Sara Skiff | Monday, October 26, 2009

Coming today to BlawgWorld: Our editorial team has selected and linked to 70 articles from the past week worthy of your attention, including our Post of the Week. Here's a sample:

Lexis Gets the Cloud

Quinn Emanuel Believes in CBA (Check BlackBerry Always)

What the New Law Firm Looks Like

Why It's Hard for BigLaw Associates to Start Rainmaking

How to Receive BlawgWorld
Our newsletters provide the most comprehensive coverage of legal technology, practice management, and law firm marketing, but not the only coverage. To stay on top of all the noteworthy articles published in blogs and other online publications you could either hire a research assistant or simply subscribe to BlawgWorld. The BlawgWorld newsletter has received rave reviews and is free. Please subscribe now.

Topics: BlawgWorld Newsletter | Coming Attractions | Email/Messaging/Telephony | Laptops/Smartphones/Tablets | Law Firm Marketing/Publications/Web Sites | Law Office Management | Litigation/Discovery/Trials | Online/Cloud

Paddle to More Clients Plus 64 More Articles

By Sara Skiff | Monday, October 19, 2009

Coming today to BlawgWorld: Our editorial team has selected and linked to 53 articles from the past week worthy of your attention, including our Post of the Week. Here's a sample:

How Lawyers Will Use Google Wave

How to View an Upside Down PDF on the iPhone

Reduced Hours, Full Success: Part Time Partners (PDF)

Why Law Firm Blogs Fail as Legal Marketing Tools

This issue also contains links to every article in the October 2009 issue of Law Practice Today. Don't miss this issue or future issues.

How to Receive BlawgWorld
Our newsletters provide the most comprehensive coverage of legal technology, practice management, and law firm marketing, but not the only coverage. To stay on top of all the noteworthy articles published in blogs and other online publications you could either hire a research assistant or simply subscribe to BlawgWorld. The BlawgWorld newsletter has received rave reviews and is free. Please subscribe now.

Topics: BlawgWorld Newsletter | Business Productivity/Word Processing | Collaboration/Knowledge Management | Coming Attractions | Email/Messaging/Telephony | Laptops/Smartphones/Tablets | Law Firm Marketing/Publications/Web Sites | Law Office Management | Online/Cloud

YouLaw: Paddle Your Way to More Clients

By Gerry Oginski | Monday, October 19, 2009

Watch the Video

TechnoScore: 5.0
1 = Lowest Possible Score; 5 = Highest Possible Score

Today's video review is not about a lawyer video. Rather, it's about a guy who built a business creating newsletters for people to keep in touch with their customers and clients. Jim Palmer calls himself the "Newsletter Guru." He clearly "gets" why it's so crucial to keep in touch with your clients and customers on a regular frequent basis.

In this video we see Jim paddling his canoe on a lake near his home. He is wearing sunglasses, and the camera is sitting in the canoe pointed upwards. As Jim talks, you hear the oar making contact with the water. Jim tells a story about finding a painting he wanted to purchase and the business owner refusing to ship it to his home. The point of the video is to show that the business owner lost a key opportunity to make an easy sell by creating a roadblock.

I like this video for a number of reasons. First, it's different. Here's a guy in the middle of a relaxing activity telling a story that is educational from a marketing standpoint. He's paddling a canoe on a big open lake. There's no hazard of him getting into an accident, like in a moving car, except for falling overboard and destroying his expensive camera.

Second, his video is easy to listen to. What do I mean? It's as if you're sitting in the canoe with him and he's giving you some important advice that will help you in your business. There is no stuffiness or pretentiousness about his story or the manner in which he's trying to tell us about it.

Third, the information is useful to any business owner, lawyers included, about roadblocks that they put up preventing a client or colleague from having easy interactions with them.

As an attorney, what can you learn from this video? A lot.

Tip #1: Use Different Locations When Shooting Your Videos

You don't have to sit behind your desk in a stuffy lawyer's office to create an educational message. The goal when creating attorney video is to stand out. If your video is not remarkable, people will ignore it.

In your next video, try a less formal approach. Perhaps even take off your jacket and tie. Online viewers may have a perception of what an attorney should look like. Sometimes, changing a viewer's perception may give them another reason to watch your video to its conclusion and then call you for more information.

Tip #2: Tell a Story

People love to hear stories. If your story is similar to a viewers' story they will relate to you much more than if you tell them what type of law you practice. Think about when you come home from work and your friend or loved one asks you what happened that day. If something interesting happened, you begin to tell your story. Stories have a beginning, a middle and an end. Many stories have tension and conflict within them. Your story should have all of those points and should also explain how you helped resolve that conflict.

Tip #3: Do Not Sell Anything

The easiest way to turn off a viewer looking for legal information is to sound like a salesman. Don't even think about sounding like a TV commercial. Don't sell a viewer anything because they don't trust you yet.

Instead, establish trust by showing that you have useful knowledge and you are willing to share it freely. Give away some information so prospects can call you for more information. Your goal is to sell through education — the classic soft sell. If you employ this method, your videos and response to your videos will improve.

Till next time, see you on video!

The Back Bench

Certified Family Law Specialist and online video producer Kelly Chang Rickert says: "This video is about roadblocks to business. The irony kills me! Enough said."

Lawyer, journalist, and legal media consultant Robert Ambrogi says: "Not sure why we're covering this guy if he's not a lawyer. That said, his message about roadblocks in business is an important one for lawyers to hear, but I find his delivery a roadblock to listening. Four minutes of watching him paddle and tell a story that he could have delivered in about 30 seconds made me want to tip his kayak."

TechnoLawyer publisher and online video producer Neil Squillante says: "This video reminds me of those business books that originate as articles in magazines like Harvard Business Review. In book form, they fail to use the extra space to offer any new insights, essentially wasting your time. I'm sure a video exists somewhere that offers the same lesson in a fraction of the time."

About YouLaw
YouTube offers law firms a free advertising platform with tens of millions of potential clients. But a poor video can hurt more than help. In this column, lawyer and online video expert Gerry Oginski reviews and rates the latest law firm videos. A panel of fellow experts (The Back Bench) add to Gerry's reviews with pithy remarks. We link to each new YouLaw column and all other noteworthy law firm marketing articles in our weekly BlawgWorld newsletter, which is free. Please subscribe now.

About Gerry Oginski
New York trial lawyer Gerry Oginski has created more than 150 informational online videos for his medical malpractice and personal injury practice. Realizing that most video producers don't have a deep understanding of the practice of law and what potential clients look for, Gerry launched The Lawyers' Video Studio, which provides free tutorials and video production services. If you need help producing a video, please contact Gerry now.

Contact Gerry:
T: (516) 487-8207
E: lawmed10@yahoo.com

Topics: Law Firm Marketing/Publications/Web Sites | Videos | YouLaw

Accounting Implications of Software v. SaaS; Blogging Success Story; When DIY Makes Sense; Clio; LogMeIn Review

By Sara Skiff | Friday, October 16, 2009

Coming today to Fat Friday: Steven Levy discusses accounting considerations for locally installed software versus SaaS (software in the cloud), Harold Goldner explains how blogging has boosted his practice, John Starkweather discusses when to hire consultants and when to do it yourself, Thomas Hutto shares helpful information about Clio's data escrow policy, and Craig Bayer compares LogMeIn free to LogMeIn Rescue. Don't miss this issue.

How to Receive Fat Friday
Our most serendipitous offering, Fat Friday consists of unsolicited contributions by TechnoLawyer members. You'll no doubt enjoy it because of its mix of interesting topics and genuinely useful knowledge, including brutally honest product reviews and informative how-tos. The Fat Friday newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Accounting/Billing/Time Capture | Coming Attractions | Consultants/Services/Training | Fat Friday | Law Firm Marketing/Publications/Web Sites | Law Office Management | Networking/Operating Systems | Online/Cloud | Practice Management/Calendars | Privacy/Security

Bloomberg Law Unleashed Plus 84 More Articles

By Sara Skiff | Monday, October 12, 2009

Coming today to BlawgWorld: Our editorial team has selected and linked to 85 articles from the past week worthy of your attention, including our Post of the Week. Here's a sample:

Listening to Podcasts at Double Speed

Just a Touch Away, the Elusive Tablet PC

Lawyer's Unemployment Benefits Yanked Over $1/Day From Blog

Boycott of Best Lawyers and US News Survey Is Growing

This issue also contains links to every article in the September/October 2009 issue of Law Practice. Don't miss this issue or future issues.

How to Receive BlawgWorld
Our newsletters provide the most comprehensive coverage of legal technology, practice management, and law firm marketing, but not the only coverage. To stay on top of all the noteworthy articles published in blogs and other online publications you could either hire a research assistant or simply subscribe to BlawgWorld. The BlawgWorld newsletter has received rave reviews and is free. Please subscribe now.

Topics: BlawgWorld Newsletter | Coming Attractions | Entertainment/Hobbies/Recreation | Laptops/Smartphones/Tablets | Law Firm Marketing/Publications/Web Sites | Law Office Management

If Pixar Created a Law Firm Video Plus 74 More Articles

By Sara Skiff | Monday, October 5, 2009

Coming today to BlawgWorld: Our editorial team has selected and linked to 54 articles from the past week worthy of your attention, including our Post of the Week. Here's a sample:

Are Clients Missing the Wave Because Attorneys Don't Surf?

Why Companies Are Switching From BlackBerry to iPhone

The Evolution of AFAs: Law Firm Side

Search Engine Optimization for Small Law Firms

This issue also contains links to every article in the October 2009 issue of Law Technology News. Don't miss this issue or future issues.

How to Receive BlawgWorld
Our newsletters provide the most comprehensive coverage of legal technology, practice management, and law firm marketing, but not the only coverage. To stay on top of all the noteworthy articles published in blogs and other online publications you could either hire a research assistant or simply subscribe to BlawgWorld. The BlawgWorld newsletter has received rave reviews and is free. Please subscribe now.

Topics: BlawgWorld Newsletter | Business Productivity/Word Processing | Collaboration/Knowledge Management | Coming Attractions | Email/Messaging/Telephony | Laptops/Smartphones/Tablets | Law Firm Marketing/Publications/Web Sites | Law Office Management | Online/Cloud

YouLaw: If Pixar Created a Law Firm Video

By Gerry Oginski | Monday, October 5, 2009

Watch the Video

TechnoScore: 4.5
1 = Lowest Possible Score; 5 = Highest Possible Score

Defamation lawyer Adrianos Facchetti has created a video that provides viewers with helpful information about defamation law. But that's not all. Facchetti virtually hits one out of the park by using animation to tell a story. I saw this type of animation about six months ago but didn't think it was worth the time and effort to create. I was wrong. Facchetti's video stands out. It's not your typical lawyer video. Plus, it's entertaining.

In the video, two animated characters — an Internet defamation attorney and a celebrity blogger — discuss the perils of publishing. The blogger asks the attorney if he can ask him a question about how to avoid being sued on his blog. The lawyer gives real, useful information. Toward the end of the video, the blogger asks if there's anything else he can do to protect himself? The lawyer responds that there is more, but since he has to run, he wants the blogger to make an appointment so they have time to chat further. The video is refreshing, both from a content and technique standpoint. There's even a funny line when the blogger says "That's really good advice," and the attorney responds "Of course, it's coming from me."

The video also shines technically. It has cutaways, different scenes, and different camera angles. The two characters nod and respond to what the other says. The character's voices are unique too.

From a content standpoint, the video is excellent. At 3:48 minutes it seems long initially, but the information provided is worth the time spent listening. I like the interplay between lawyer and blogger. The video captures a casual encounter of two people passing each other while walking down the street, and one asks the other for some legal advice. The lawyer answers the question asked, then explains why that advice may not always apply.

I withdrew half a point because the sidebar description lacks Facchetti's contact information.

Tip #1: The Sidebar Is Your Friend

If you ignore the sidebar you will get very few views or leads. The search engines use the content in the sidebar to index your video, and viewers use it to contact you. Search engines index text, not videos. They rely on the sidebar for that crucial information. Also, do not forget to include your Web site and contact information in your sidebar. Make it easy for someone to contact you. Don't make prospective clients jump through hoops to find you.

Tip #2: Ask One Question, Give One Answer

The blogger in the video asks "How do I protect myself from being sued?" The attorney then gives a detailed answer relating only to the question asked. This technique keeps the viewer on track and focused. If you ask more than one question, you run the risk that your viewer will get distracted and lose interest.

Tip #3: Be Creative

This informational video uses computer animation to get a message out. It's different. It's unusual. It's refreshing. It conveys a marketing message to prospective clients looking for information about an area of law. Being different, in a good way, is smart marketing.

Conclusion

A well done, well thought-out way to communicate to online viewers, without getting in front of a camera. The two person interplay enables the lawyer to demonstrate his expertise without talking about himself. The (computer animated) lawyer is confident and knowledgeable. If Facchetti describes the video and adds his contact information to the sidebar, the video will generate lots of calls to his office.

Till next time, see you on video!

The Back Bench

Certified Family Law Specialist and online video producer Kelly Chang Rickert says: "The pros: very cute cartoon giving legal advice. The cons: Monotone and too long. In addition, the point was missed because of a glitch in the system! We could not hear the attorney's Web site or contact information. So he spent all this effort, but no one will be able to contact him."

Lawyer, journalist, and legal media consultant Robert Ambrogi says: "Facchetti's use of Xtra Normal to set his video in an animated virtual world is clever. But as a marketing piece, it bombs. The problem is that the script is too long and too much like a law school lecture, and the monotoned computer-voices make it all the more painful to hear. I could barely stand to play the full video."

TechnoLawyer publisher and online video producer Neil Squillante says: "A creative video that offers surprisingly good information about defamation marred by a failure to close the deal. The video ends not by listing the lawyer's contact information, but the software the lawyer used to create the video (Xtra Normal). Also, the lawyer does not list his contact information in the sidebar."

About YouLaw
YouTube offers law firms a free advertising platform with tens of millions of potential clients. But a poor video can hurt more than help. In this column, lawyer and online video expert Gerry Oginski reviews and rates the latest law firm videos. A panel of fellow experts (The Back Bench) add to Gerry's reviews with pithy remarks. We link to each new YouLaw column and all other noteworthy law firm marketing articles in our weekly BlawgWorld newsletter, which is free. Please subscribe now.

About Gerry Oginski
New York trial lawyer Gerry Oginski has created more than 150 informational online videos for his medical malpractice and personal injury practice. Realizing that most video producers don't have a deep understanding of the practice of law and what potential clients look for, Gerry launched The Lawyers' Video Studio, which provides free tutorials and video production services. If you need help producing a video, please contact Gerry now.

Contact Gerry:
T: (516) 487-8207
E: lawmed10@yahoo.com

Topics: Law Firm Marketing/Publications/Web Sites | Videos | YouLaw

SmallLaw: Rosstradamus: Grading My 2009 Legal Industry Predictions

By Ross Kodner | Monday, October 5, 2009

SmallLaw 09-28-09 450

Originally published on September 28, 2009 in our free SmallLaw newsletter.

On January 1st, I donned my Rosstradamus hat and robes, gazed into my crystal ball, and published 30+ legal technology predictions with a bent towards the solo and small firm world in which I spend much of my professional time. How have my prognostications played out after nearly nine months? Let's take a look at ten of them.

1. At Least 10% of the Amlaw 100 Law Firms Will Fold By The End of 2009

Fortunately for large firms, my prediction was somewhat overstated. Four significant firms failed: Thelen, Heller, Wolf & Thatcher, not the ten that I had predicted. However, the large firm landscape has clearly shifted, perhaps permanently (see #2 below). More than a few larger firms have delayed the start dates of new associates or announced moratoriums on new hiring. While all is not that well, I'm glad most of these firms avoided an apocalypse.

2. The Rise of BigSolos

I've received flack for coining this term, but I'm not sure what else to call them — emigrants, escapees, laid off, downsized lawyers from megafirms who decide to go the solo or small firm route.

My prediction was right on the money. More and more BigSolos continue to stake out their self-shingled territory. I'm working with several, helping them make the transition from mega-office to being on their own.

3. Software as a Service Makes Serious Inroads

Again, I was correct — just look at the continually growing success of SaaS practice management systems such as Clio and Rocket Matter, as well as billing management like Bill4Time and Web-based eDiscovery products. Expect the SaaS market to heat up, especially for smaller and more frugal firms throughout the next several years to come.

4. Twittering Will Eclipse Blawging for Small Firm Marketing

Whether it's Twitter, Facebook, or LinkedIn, social media use for business development has exploded. Who would have expected blawging to feel almost passe in comparison?

5. Windows Vista Will Quietly Disappear From the Scene

Windows 7 will be released in October. No one will mourn the death of Vista. It deserves to die.

6. Netbooks Will Replace Ultralight Laptops in Small Firms

Netbooks have indeed virtually destroyed the pricey ultralight laptop marketplace. I see more and more small firm lawyers using netbooks with port replicators as desktop replacements. Running 3-4 major apps with 2 GB of RAM seems to work surprisingly well — and the pricing is spot on for these troubled economic times.

7. Practice Management Systems Move Past 10-20% Adoption

This was more a hope than prediction. There is definitely a renaissance period underway for all practice management systems, whether newer generation SaaS tools (see #3 above), or more traditional locally installed systems (especially STI's PracticeMaster as it continues its Tabs3-fueled rise in market share and reputation). More small law firms than ever now see the light, acknowledging that not having a practice management system is tantamount to … well, insanity.

8. More Firms Will Get a Clue About Data Backup and Learn That Online Backup Alone Is Not Adequate

Sadly, I think we've made little progress in this regard. Online backup systems have matured, not in a necessarily positive way. Maturity can mean outsourcing of tech support offshore, creating nightmarish situations in which backups don't work reliably, and worse, restores don't occur. My revised prediction — backups will come full circle to local, full system backups but with smarter devices that simultaneously replicate and mirror data offsite.

9. Virtual Law Practice Will Rise in Popularity, Especially Among Solos

I couldn't have been more accurate as more and more small firm lawyers share office space, take advantage of executive suites offered by Regus and others, or set up a home office. It's all about cutting costs to maintain, or ideally, maximize profits. Expect more of the same for small firms that often just don't have any real need for traditional office space.

10. Interest in CLE on Legal Technology Will Increase

Speaking from my own experience, I see larger and larger turnouts at practice management and legal technology-oriented CLE programs. Polling of attendees shows, admittedly anecdotally, that the majority of audience members work in firms with fewer than 20 lawyers.

It seems that small firm lawyers are taking the time to bone up on smarter ways to run their practices, as opposed to just cramming on substantive CLE. Most attendees seem driven by a desire to minimize non-billable administrative time, and maximize billable/salable time.

Not Too Shabby

Overall, my nine month old predictions fared well. Let's hope for continued progress among all solos and small law firms as we head into 2010.

Written by Ross Kodner of MicroLaw.

How to Receive SmallLaw
Small firm, big dreams. Published first via email newsletter and later here on our blog, SmallLaw provides you with a mix of practical advice that you can use today, and insight about what it will take for small law firms like yours to thrive in the future. The SmallLaw newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Accounting/Billing/Time Capture | Backup/Media/Storage | CLE/News/References | Laptops/Smartphones/Tablets | Law Firm Marketing/Publications/Web Sites | Law Office Management | Networking/Operating Systems | Online/Cloud | Practice Management/Calendars | SmallLaw | Technology Industry/Legal Profession

State Bars Should Steal MLB's Strategy Plus 58 More Articles

By Sara Skiff | Monday, September 28, 2009

Coming today to BlawgWorld: Our editorial team has selected and linked to 59 articles from the past week worthy of your attention, including our Post of the Week. Here's a sample:

The Lawyerification of Litigation Support

70 Sizzling Smartphone Apps for Lawyers

Don't Criticize or Blame Others Until You Look in the Mirror

Where to Focus With Social Networking

How to Receive BlawgWorld
Our newsletters provide the most comprehensive coverage of legal technology, practice management, and law firm marketing, but not the only coverage. To stay on top of all the noteworthy articles published in blogs and other online publications you could either hire a research assistant or simply subscribe to BlawgWorld. The BlawgWorld newsletter has received rave reviews and is free. Please subscribe now.

Topics: BlawgWorld Newsletter | Coming Attractions | Email/Messaging/Telephony | Laptops/Smartphones/Tablets | Law Firm Marketing/Publications/Web Sites | Law Office Management | Litigation/Discovery/Trials
 
home my technolawyer search archives place classified blog login