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Reviews Galore: Time Matters, Amicus Attorney, SnagIt, PaperPort, Word 2007 Tutorials; Endicia Tip

By Sara Skiff | Thursday, December 3, 2009

Coming today to Answers to Questions: Gary Garland reviews Time Matters for small firms, Roy Greenberg reviews Amicus Attorney Small Firm Edition 2009 and provides some tips for installation, Elizabeth Markus reviews Snagit and PaperPort for capturing Web pages, Jeff Harris shares a tip for finding cheap Endicia postage labels, and Michele Gressel reviews HP's Word 2007 online tutorials. Don't miss this issue.

How to Receive Answers to Questions
Do you believe in the wisdom of crowds? In Answers to Questions, TechnoLawyer members answer legal technology and practice management questions submitted by their peers. This newsletter's popularity stems from the relevance of the questions and answers to virtually everyone in the legal profession. The Answers to Questions newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Accounting/Billing/Time Capture | Business Productivity/Word Processing | CLE/News/References | Collaboration/Knowledge Management | Coming Attractions | Practice Management/Calendars | TL Answers

Sony Vaio Z21MN Review; Practice Management Data Conversion; Grilling Discovery Service Providers; Cloud Computing Safer Than Software; Much More

By Sara Skiff | Friday, November 20, 2009

Coming today to Fat Friday: Gerard Stubbert reviews his Sony Vaio Z21MN laptop, Paul Mansfield discusses data conversion in relation to switching practice management systems, Dominic Jaar shares some tips for choosing the right online repository for discovery documents, Craig Bayer explains why SaaS is safer than traditional software, and Stephen Hayes shares his experience using Timeslips and Dragon NaturallySpeaking on a 64-bit Windows PC. Don't miss this issue.

How to Receive Fat Friday
Our most serendipitous offering, Fat Friday consists of unsolicited contributions by TechnoLawyer members. You'll no doubt enjoy it because of its mix of interesting topics and genuinely useful knowledge, including brutally honest product reviews and informative how-tos. The Fat Friday newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Accounting/Billing/Time Capture | Coming Attractions | Dictation/OCR/Speech Recognition | Fat Friday | Laptops/Smartphones/Tablets | Litigation/Discovery/Trials | Networking/Operating Systems | Online/Cloud | Practice Management/Calendars | Privacy/Security

Reviews of Zotero, SnagIt, GoodSync, SugarSync, Time Matters, TrustFax, CiteAdvisor; Outlook Archiving Tip

By Sara Skiff | Thursday, November 19, 2009

Coming today to Answers to Questions: Doug Koenig reviews Zotero, SnagIt, GoodSync, and SugarSync, Theodore Borrego reviews Time Matters' performance and support, Frank Tesseyman reviews TrustFax, Laura Hills explains how she archives case-related email in Outlook, and George Allen reviews CiteLink (now West CiteAdvisor) for creating Tables of Authorities in WordPerfect. Don't miss this issue.

How to Receive Answers to Questions
Do you believe in the wisdom of crowds? In Answers to Questions, TechnoLawyer members answer legal technology and practice management questions submitted by their peers. This newsletter's popularity stems from the relevance of the questions and answers to virtually everyone in the legal profession. The Answers to Questions newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Accounting/Billing/Time Capture | Backup/Media/Storage | Business Productivity/Word Processing | Collaboration/Knowledge Management | Coming Attractions | Email/Messaging/Telephony | Practice Management/Calendars | TL Answers

SmallLaw: Reduce Your Malpractice Premiums With Your Smartphone Plus Four More Practice Management System Tips

By Ross Kodner | Wednesday, November 4, 2009

SmallLaw-10-26-09-450

Originally published on October 26, 2009 in our free SmallLaw newsletter.

When I'm on the road speaking, people most often ask me about practice (case) management systems. Practice management systems focus on tying everything together. In doing so, they integrate with various other programs on the typical law practice computer system: billing systems, word processors, document managers, email accounts, and more.

As we approach the end of the first decade of this century, a growing number of law practices can finally achieve the "holy grail" of practice management systems — a single point of entry for all client and case file information. Below you'll find some of my favorite tips (or "hacks" in the SmallLaw vernacular) for pushing the practice management usage and integration envelope.

1. Does It All Connect?

Check all your key software systems for the ability to integrate with your practice management system. Most practice management systems tightly integrate with Microsoft Outlook, enabling you to tie email messages sent and received (and attachments) directly to client files. Most can also integrate with document management systems like Worldox, enabling you to connect every document created, received, scanned, etc. to client files.

Also, before you sign your life away on a new smartphone contract, make sure you understand how it will sync with the software you currently have or plan to implement. It does you no good at all to buy a shiny new BlackBerry Storm only to find that syncing requires two steps using Microsoft Outlook via some version of BlackBerry Professional or Enterprise Server. Or that your new iPhone can only sync in real-time with your practice management system via Outlook's ActiveSync system, which requires a Microsoft Exchange Server.

Regularly check the practice management program vendor's Web site for any updates and patches. Staying up to date will keep the links to all the integrated software you use in good working order.

2. Automate Your Time Entry

Enter all your time and your to-dos in your practice management system. Not only will you stay on top of all aspects of your open files, but it will also make it more likely you'll bill all your time, rather than have those little "tenth-ers" dribble away. Many practice management systems can then either automatically (or semi-automatically) convert to-dos, calendar entries, and case notes into time entries — automatic is good!

3. Save and Make Money With Your Smartphone

Most professional liability insurance companies still require duplicate calendars. Check with your carrier to see if using a smartphone's calendar that syncs to your practice management system will count as calendar number two.

And since you'll always have your smartphone with you, enter time on the road. Many legal billing systems offer handheld time entry capability directly or through add-on services like MonetaSuite, AirTime Manager, or Proximiti WorkTRAKR.

4. The Backup of Last Resort

Do you have my ultimate backup plan in place? If not, your smartphone may save you more than money. Using a smartphone or synced laptop/netbook is also a mini "better than nothing" backup for your practice management program. Keep your device with you and not at the office to safeguard your data.

5. Get the Right Training

Learn how to actually use your practice management and billing programs, the links between them, and how they interact with your portable tools: smartphones, laptops, netbooks, etc.

You could read the manuals yourself, but consider professional training as an alternative. Be very picky and selective about who trains you.

If you were accused of a serious crime, would you hire a first year wet behind the years criminal law rookie to defend you? Of course not — you'd hire the best criminal defense lawyer you could afford. Why wouldn't you take the same approach in finding and hiring a practice management system consultant/trainer?

Your practice management system will interweave itself into the very fabric of your practice. Allow plenty of time for implementation, training and learning. It won't happen overnight but is well worth the time invested.

Any practice management system, properly selected, and well implemented, will give any firm a sizable return on investment. But the converse is also true however — a poorly selected, badly implemented practice management system will become a sinkhole into which you pour otherwise billable time. So get it right!

Written by Ross Kodner of MicroLaw.

How to Receive SmallLaw
Small firm, big dreams. Published first via email newsletter and later here on our blog, SmallLaw provides you with a mix of practical advice that you can use today, and insight about what it will take for small law firms like yours to thrive in the future. The SmallLaw newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Accounting/Billing/Time Capture | Backup/Media/Storage | CLE/News/References | Email/Messaging/Telephony | Laptops/Smartphones/Tablets | Law Office Management | Practice Management/Calendars | SmallLaw

Reviews of Time Matters, PCLaw, Worldox, Simply Scann, Phonetag, YouMail, BitDefender; MacBook Pro Warranty

By Sara Skiff | Friday, October 30, 2009

Coming today to Fat Friday: David Hudgens reviews Time Matters, Worldox, and PCLaw for small firms, Patrick Gann reviews going paperless with Simply Scann, Andrew Weltchek compares Phonetag with Youmail for voicemail transcription, Alan Taboada clarifies a point about Apple's MacBook Pro warranty policy, and Jeff Nichols reviews BitDefender antivirus software. Don't miss this issue.

How to Receive Fat Friday
Our most serendipitous offering, Fat Friday consists of unsolicited contributions by TechnoLawyer members. You'll no doubt enjoy it because of its mix of interesting topics and genuinely useful knowledge, including brutally honest product reviews and informative how-tos. The Fat Friday newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Accounting/Billing/Time Capture | Coming Attractions | Dictation/OCR/Speech Recognition | Document Management | Email/Messaging/Telephony | Fat Friday | Laptops/Smartphones/Tablets | Practice Management/Calendars | Privacy/Security | Utilities

Time Matters Review; Vitelity Review; Thoughts on Timeslips; Outlook-to-PDF Tip; RTG Bills Review

By Sara Skiff | Thursday, October 29, 2009

Coming today to Answers to Questions: Debra Bruce reviews Time Matters in a small firm, W. James Slaughter compares eFax to Vitelity, former Timeslips Certified Consultant Paul Mansfield offers some thoughts on Timeslips, John Hall explains how he archives case-related email in PDF format, and Fredric Gruder reviews RTG Bills. Don't miss this issue.

How to Receive Answers to Questions
Do you believe in the wisdom of crowds? In Answers to Questions, TechnoLawyer members answer legal technology and practice management questions submitted by their peers. This newsletter's popularity stems from the relevance of the questions and answers to virtually everyone in the legal profession. The Answers to Questions newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Accounting/Billing/Time Capture | Business Productivity/Word Processing | Coming Attractions | Email/Messaging/Telephony | Online/Cloud | Practice Management/Calendars | TL Answers

Smartphone Fork in the Road; Time Matters Review; Printer Driver Tip; SaaS Guarantees; Timeslips 64-Bit; Are You Kicking Butt?

By Sara Skiff | Friday, October 23, 2009

Coming today to Fat Friday: Paul Easton explains why he has come to the end of the road with his Palm Treo and which smartphone path he plans to take next, Charles Steinberg reviews Time Matters' email management capabilities (plus LexisNexis responds), Sharon Taylor explains how she solved a printer driver conflict, John Starkweather provides a tip for SaaS vendors about customer security concerns, and Wesley Haire reviews Timeslips on a 64-bit version of Windows. Don't miss this issue.

How to Receive Fat Friday
Our most serendipitous offering, Fat Friday consists of unsolicited contributions by TechnoLawyer members. You'll no doubt enjoy it because of its mix of interesting topics and genuinely useful knowledge, including brutally honest product reviews and informative how-tos. The Fat Friday newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Accounting/Billing/Time Capture | Coming Attractions | Copiers/Scanners/Printers | Email/Messaging/Telephony | Fat Friday | Laptops/Smartphones/Tablets | Networking/Operating Systems | Online/Cloud | Practice Management/Calendars | Privacy/Security

Accounting Implications of Software v. SaaS; Blogging Success Story; When DIY Makes Sense; Clio; LogMeIn Review

By Sara Skiff | Friday, October 16, 2009

Coming today to Fat Friday: Steven Levy discusses accounting considerations for locally installed software versus SaaS (software in the cloud), Harold Goldner explains how blogging has boosted his practice, John Starkweather discusses when to hire consultants and when to do it yourself, Thomas Hutto shares helpful information about Clio's data escrow policy, and Craig Bayer compares LogMeIn free to LogMeIn Rescue. Don't miss this issue.

How to Receive Fat Friday
Our most serendipitous offering, Fat Friday consists of unsolicited contributions by TechnoLawyer members. You'll no doubt enjoy it because of its mix of interesting topics and genuinely useful knowledge, including brutally honest product reviews and informative how-tos. The Fat Friday newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Accounting/Billing/Time Capture | Coming Attractions | Consultants/Services/Training | Fat Friday | Law Firm Marketing/Publications/Web Sites | Law Office Management | Networking/Operating Systems | Online/Cloud | Practice Management/Calendars | Privacy/Security

SmallLaw: Rosstradamus: Grading My 2009 Legal Industry Predictions

By Ross Kodner | Monday, October 5, 2009

SmallLaw 09-28-09 450

Originally published on September 28, 2009 in our free SmallLaw newsletter.

On January 1st, I donned my Rosstradamus hat and robes, gazed into my crystal ball, and published 30+ legal technology predictions with a bent towards the solo and small firm world in which I spend much of my professional time. How have my prognostications played out after nearly nine months? Let's take a look at ten of them.

1. At Least 10% of the Amlaw 100 Law Firms Will Fold By The End of 2009

Fortunately for large firms, my prediction was somewhat overstated. Four significant firms failed: Thelen, Heller, Wolf & Thatcher, not the ten that I had predicted. However, the large firm landscape has clearly shifted, perhaps permanently (see #2 below). More than a few larger firms have delayed the start dates of new associates or announced moratoriums on new hiring. While all is not that well, I'm glad most of these firms avoided an apocalypse.

2. The Rise of BigSolos

I've received flack for coining this term, but I'm not sure what else to call them — emigrants, escapees, laid off, downsized lawyers from megafirms who decide to go the solo or small firm route.

My prediction was right on the money. More and more BigSolos continue to stake out their self-shingled territory. I'm working with several, helping them make the transition from mega-office to being on their own.

3. Software as a Service Makes Serious Inroads

Again, I was correct — just look at the continually growing success of SaaS practice management systems such as Clio and Rocket Matter, as well as billing management like Bill4Time and Web-based eDiscovery products. Expect the SaaS market to heat up, especially for smaller and more frugal firms throughout the next several years to come.

4. Twittering Will Eclipse Blawging for Small Firm Marketing

Whether it's Twitter, Facebook, or LinkedIn, social media use for business development has exploded. Who would have expected blawging to feel almost passe in comparison?

5. Windows Vista Will Quietly Disappear From the Scene

Windows 7 will be released in October. No one will mourn the death of Vista. It deserves to die.

6. Netbooks Will Replace Ultralight Laptops in Small Firms

Netbooks have indeed virtually destroyed the pricey ultralight laptop marketplace. I see more and more small firm lawyers using netbooks with port replicators as desktop replacements. Running 3-4 major apps with 2 GB of RAM seems to work surprisingly well — and the pricing is spot on for these troubled economic times.

7. Practice Management Systems Move Past 10-20% Adoption

This was more a hope than prediction. There is definitely a renaissance period underway for all practice management systems, whether newer generation SaaS tools (see #3 above), or more traditional locally installed systems (especially STI's PracticeMaster as it continues its Tabs3-fueled rise in market share and reputation). More small law firms than ever now see the light, acknowledging that not having a practice management system is tantamount to … well, insanity.

8. More Firms Will Get a Clue About Data Backup and Learn That Online Backup Alone Is Not Adequate

Sadly, I think we've made little progress in this regard. Online backup systems have matured, not in a necessarily positive way. Maturity can mean outsourcing of tech support offshore, creating nightmarish situations in which backups don't work reliably, and worse, restores don't occur. My revised prediction — backups will come full circle to local, full system backups but with smarter devices that simultaneously replicate and mirror data offsite.

9. Virtual Law Practice Will Rise in Popularity, Especially Among Solos

I couldn't have been more accurate as more and more small firm lawyers share office space, take advantage of executive suites offered by Regus and others, or set up a home office. It's all about cutting costs to maintain, or ideally, maximize profits. Expect more of the same for small firms that often just don't have any real need for traditional office space.

10. Interest in CLE on Legal Technology Will Increase

Speaking from my own experience, I see larger and larger turnouts at practice management and legal technology-oriented CLE programs. Polling of attendees shows, admittedly anecdotally, that the majority of audience members work in firms with fewer than 20 lawyers.

It seems that small firm lawyers are taking the time to bone up on smarter ways to run their practices, as opposed to just cramming on substantive CLE. Most attendees seem driven by a desire to minimize non-billable administrative time, and maximize billable/salable time.

Not Too Shabby

Overall, my nine month old predictions fared well. Let's hope for continued progress among all solos and small law firms as we head into 2010.

Written by Ross Kodner of MicroLaw.

How to Receive SmallLaw
Small firm, big dreams. Published first via email newsletter and later here on our blog, SmallLaw provides you with a mix of practical advice that you can use today, and insight about what it will take for small law firms like yours to thrive in the future. The SmallLaw newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Accounting/Billing/Time Capture | Backup/Media/Storage | CLE/News/References | Laptops/Smartphones/Tablets | Law Firm Marketing/Publications/Web Sites | Law Office Management | Networking/Operating Systems | Online/Cloud | Practice Management/Calendars | SmallLaw | Technology Industry/Legal Profession

Houdini ESQ: Read Our Exclusive Report

By Neil J. Squillante | Wednesday, September 23, 2009

Today's issue of TechnoLawyer NewsWire covers a browser-based practice management system (see article below), a Web-based enterprise search solution, an online password manager, a site that matches lawyers with prospective clients, and an iPhone app for processing business cards and receipts. Don't miss the next issue.

Make Your Practice Management Headaches Disappear

Lawyers routinely perform magic. Just as magicians use the power of persuasion to make it seem like they've changed the laws of physics, lawyers use similar powers to win over judges and jurors even when the facts of the case make it seemingly impossible. But when it comes to managing their law firm, lawyers seek another form of magic known as practice management software.

Houdini ESQ … in One Sentence
LOGICBit's Houdini ESQ is a browser-based practice management suite.

The Killer Feature
LinkedIn may help you recruit a new associate, and Twitter may help attract a new client, but email remains the communications workhorse for law firms.

Recognizing email's central role, LOGICBit engineered Houdini ESQ to work with any email system, including Microsoft Exchange and Google Apps.

When you use your email account through Houdini ESQ, it logs your messages and attachments by client/matter so you can pull them all up tickler-style. You can also search for email messages and attachments firm-wide.

Other Notable Features
LOGICBit offers Houdini ESQ as a server that you install at your firm, or as a hosted Web application (SaaS as they say). The server requires a static IP address and runs on Mac, Windows, or Linux. Either way, you use Houdini ESQ in a Web browser.

Houdini ESQ offers an "event-centric workflow," which means all activities become "events." For example, if you and a colleague have a meeting, you can create an event, add both of your names, and start a timer. At the end of the meeting, stopping the timer creates two time entries that you can approve and bill.

Houdini ESQ also includes group calendaring with filters, document management with full-text search and bulk uploading by client/matter, secure chat, virtual post-its, billing, general ledger and trust accounting, and reports.

Houdini ESQ offers extensive customization so that you can capture information specific to your practice areas. Tools such as entry and lookup fields, drop downs, radio buttons, and checkboxes, and validators for social security numbers, zip codes, credit cards, etc. automate data entry and reduce errors.

What Else Should You Know?
Houdini ESQ's founder and chief developer previously served as the chief architect of Time Matters World Edition, one of the first browser-based practice management systems. The self-hosted version of Houdini ESQ is free for solos (single user). Otherwise, the server costs $792 and each seat $96. The hosted version of Houdini ESQ costs $48 per user per month. Support costs $96 per incident or $672 for an entire year. Learn more about Houdini ESQ.

How to Receive TechnoLawyer NewsWire
So many products, so little time. In each issue of TechnoLawyer NewsWire, you'll learn about five new products for the legal profession. Pressed for time? The "In One Sentence" section describes each product in one sentence, and the "Killer Feature" section describes each product's most compelling feature. The TechnoLawyer NewsWire newsletter is free so don't miss the next issue. Please subscribe now.

Topics: Accounting/Billing/Time Capture | Online/Cloud | Practice Management/Calendars | TL NewsWire
 
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