I have some great news to share with you. As you can see below, we have changed the structure of our TechnoLawyer NewsWire articles to better serve our two audiences — those who want a quick overview of new products and those who want an in-depth analysis.
Specifically, the new In One Sentence section describes the product we're reporting on in one sentence, and the new Killer Feature section describes its most important feature. Readers who want more information will find a detailed discussion of the product’s Other Notable Features as well.
Please let me know what you think, and please sign up to receive TechnoLawyer NewsWire if you have not yet done so. We publish only a few select articles here in our blog. For example, this week's issue of TechnoLawyer NewsWire covers a hosted extranet for law firms, a Word add-on that enables you to manage defined terms in legal documents, and new PDF software for power users. We've placed one article below. The other two are available only to subscribers of the newsletter. — Neil J. Squillante, Publisher
Show Your Clients That You Care
By Peter R. Olson
Lawyers get in trouble when they focus on work at the expense of client communication — similar to doctors actually. While a clever cross examination or well drafted legal brief might impress your clients, they care more about the outcome and your hand-holding along the way. After all, the leading cause of disciplinary complaints is poor communication. But in this day and age, you need more than the bedside manner of Dr. Marcus Welby. You also need the technology of Dr. McCoy.
Attorney and Client ... in One Sentence
CLC Technology's Attorney and Client provides you and your clients with a collaborative online work space (extranet).
The Killer Feature
Using a Web browser, your clients can access the documents in their case file, review upcoming calendar items, and find contact information for everyone at your firm who works on their cases. Your assistant may like Attorney and Client even more than your clients do.
Other Notable Features
When you take on a new matter and enter it into Attorney and Client, your client receives a login via email (they can change the default password to make it more secure).
Attorney and Client features a dashboard that lists all recent activity. You can brand the dashboard and other pages with your logo.
A busy matter may involve dozens of documents — incoming mail and your work product. Attorney and Client enables you to upload multiple files simultaneously. You can also create and file documents into folders using drag and drop just as you would in Windows Explorer. There is no storage space limit.
In addition to the matter-specific calendar and case file, Attorney and Client also includes secure and searchable instant messaging and discussion threads. You can elect to use one or both or neither of these communication tools on a matter by matter basis.
To keep everyone in the loop, you can create email alerts for calendar items, documents, etc. For example, if a document changes, Attorney and Client can let everyone know. You can even use Attorney and Client to send bills to your clients, thus creating an archive automatically.
What Else Should You Know?
Attorney and Client costs $29.95 per month per attorney. You can try it for free for 30 days. It works in all modern Web browsers on Mac and PC. Learn more about Attorney and Client.
How to Receive this Newsletter
Published on Wednesdays, TechnoLawyer NewsWire is a weekly newsletter that enables you to learn about new technology products and services of interest to legal professionals. Like all of our newsletters, it's free. Please subscribe now.
